Kadyluxe ships to the US, Canada and Internationally.
Shipping is calculated by weight via USPS or UPS. Free shipping is eligible to US orders $150+.
We recommend UPS ground for the most successful ship method as USPS has lost many packages during the pandemic.
We recommend UPS or DHL for international packages also.
Note, you may be subject to duty in your country (if shipped outside of the US) upon receiving your shipment.
Orders ship from Denver, CO within 48-72 hours from time of purchase.
Transit time to a US address is usually 2-3 days via USPS First Class Mail/Priority Mail.
USPS Express packages ship within 24 hours of time of purchase.
Transit time Internationally is 7-14 days depending on your location via UPS.
Due to the pandemic, carriers, especially USPS, have lost packages of ours, which is completely out of our control. If you experience this, read the carrier recommendation below and ask our customer service team for help. Email email@example.com
Visit your local Post Office™ location for assistance in filling out a Missing Mail request. Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number for your local Consumer Affairs office regarding a Missing Mail request
Please use our user friendly Returns/Exchanges platform to access a return label.
We recommend using the mailer your package was originally mailed to you in a second time. It is designed with a second sticker strip for just this reason.
Refunds are processed 7-14 days upon receipt of your return and inspection of product. Payment will be returned to the original payment method used at time of purchase.
If your ordered has not shipped we can change your size for you. Please email firstname.lastname@example.org asap to help us solve this for you.
We recommend sizing down in certain styles (pocket ilegging) since our garments have a lot of give and stretch. Think about how you want your fit to feel. If you prefer a relaxed fit, then size up. If you prefer a snug fit, then size down. We do not recommend sizing down on the Cosmo Legging or any of the bras.
The Cosmo Legging runs true to size. If you are unsure size one size up in this style since it has perforated details and is made in our new naked feel fabric that is snug.
All leggings we recommend washing on cold cycle without softners. Hang to dry.
Milky silk will not shrink or pile. We recommend washing on cold cycle with like colors. Dry on low.
When we sell out, it's gone. There are exceptions, so stay tuned on our instagram to get up to date information on restocks, if they happen.
How Can i be more eco-conscious?
1. REUSE your Kadyluxe polybags. Here's some ways we reuse them...
Travel Bag for Your Cosmetics.
Doggie Poop Bag @ the dog park.
As a zip lock bag for your snacks.
Store Your kiddos toys.
2. Wash your activewear less often.
3. Don't throw your clothes away; try to donate to lengthen the lifestyle of your pieces.
Our fabrics are proprietary to our brand. We use the finest threads to achieve the softest, silkiest hands that hold up under stress and over time. Most of our leggings are made of nylon/spandex and our tops polyester/spandex.
We design clothing with long life cycles to reduce our carbon footprint and deliver a high quality product to our customers. However, if you garment does not hold up please email email@example.com and we will review your complaint. If there is a defect, we are happy to replace your item.